The Future of E-Media: Intro to panel discussion

Cynthia CloskeyGeneral

Last week I participated in a panel discussion at the HOBY PA-West Leadership Seminar. The seminar participants were junior and senior high school students, all aspiring leaders (and a fun bunch as well). The panel topic: “The Future of Newspaper, e-Media, and Local News.” My fellow panelists included Tracy Certo, Managing Editor of Pop City Media; Kelly Tabay, Producer, WPXI … Read More

Hugh O’Brian Youth (HOBY) Leadership Seminar

Cynthia CloskeyEvents

On June 15, I’ll be speaking on a panel at the Hugh O’Brian Youth (HOBY) Leadership Seminar. The panel will be “Media and Communications: The Future of the Newspaper, E-Media, and Local News.” I’ll focus on blogging, but I’ll also talk about independent online publications like the much-missed (and soon-to-return) Inkburns. HOBY is a national youth leadership development program founded … Read More

Geek Night 47

Cynthia CloskeyEvents

Geek Night is a highly informal bimonthly gathering of people in the Pittsburgh high-tech industry. There is no dress code and no cover charge. Show up anytime after 5:00pm, and leave when you feel like it. When: Thursday, June 1, 2006, 5-9pm and later Where: The Church Brew Works at 3525 Liberty Ave in Lawrenceville (geeks gather in the bar … Read More

Warts and all: Watch an application being born on Bare Naked App

Cynthia CloskeyGeneral

Carson Systems, makers of web applications, are true believers using blogging as a conversation, and in the power of openness in attracting customer and community interest. How do we know? Because they’re documenting their application development process as it happens on Bare Naked App. The app they’re creating is called Amigo, and in the blog they’ve been candid about left … Read More

PUMP Entrepreneurial Mash-Up

Cynthia CloskeyEvents

Tuesday, May 9, 2006; 6-8 PM Heinz 57 Conference Center, Stanwix & Sixth Avenue, next to the Duquesne Club If you are a prospective entrepreneur looking for advice, a professional firm letting new companies know your capabilities, an investor seeking opportunities, or an entrepreneur trying to expand your network, this is the event for you. Hosts: PUMP (Pittsburgh Urban Magnet … Read More

No “monologues delivered in the presence of witnesses”: Great corporate blogging

Cynthia CloskeyQuick links

SCOUT Corporate Blogging offers 10 excellent tips for corporate bloggers, key among them being to conduct good “Blogging Relations”: Blogger Relations is what blogging is all about…starting and maintaining a conversation. Unlike Public Relations or media relations where you are trying to pitch your story, with Blogger Relations you initiate and participate in ongoing discussions with other bloggers and your … Read More

It’s for you: Better telephone customer service

Cynthia CloskeyGeneral

Not sure why it’s important to have actual humans giving customer service over the telephone? Check out Get Human, “a consumer movement created to change the face of customer service.”

Feed me! Easy steps to checking favorite web sites

Cynthia CloskeyGeneral

Feeds are excellent tools for managing the waves of information that the internet washes over us daily, but many people haven’t even heard of them. Eric Zorn of the Chicago Tribune provides a gentle introduction and detailed, step-by-step guide to setting up a feedreader account: The rest of you, who may have heard of “feeds” but been put off by … Read More

Who’s your mommy? Reviewing the excellent Mommy Blog

Cynthia CloskeyGeneral

I’ve found the gold standard of writer’s blogs: The Mommy Blog. It’s been around a while, but in the past few months they’ve undertaken a redesign. The result is a terrific site that builds the writer’s and the book’s brand, creates and enhances community, and is just plain fun to explore. The site has so much content it could overwhelm … Read More

Straight from the Customer’s Mouth: How Customer Testimonials Can Win Sales

Cynthia CloskeyQuick links

From Startup Journal: “Winning Sales Through Customer Testimonials” by Sarah Needleman. Mr. Welsh recruited one of Expensewatch’s first customers, a director of finance at a Texas manufacturer, who had sent a complimentary email about its products. The executive presented a 20-minute speech, accompanied by an online demo Expensewatch created. About 75 participants called in. The conference calls are now done … Read More