SCOUT Corporate Blogging offers 10 excellent tips for corporate bloggers, key among them being to conduct good “Blogging Relations”: Blogger Relations is what blogging is all about…starting and maintaining a conversation. Unlike Public Relations or media relations where you are trying to pitch your story, with Blogger Relations you initiate and participate in ongoing discussions with other bloggers and your … Read More
It’s for you: Better telephone customer service
Not sure why it’s important to have actual humans giving customer service over the telephone? Check out Get Human, “a consumer movement created to change the face of customer service.”
Feed me! Easy steps to checking favorite web sites
Feeds are excellent tools for managing the waves of information that the internet washes over us daily, but many people haven’t even heard of them. Eric Zorn of the Chicago Tribune provides a gentle introduction and detailed, step-by-step guide to setting up a feedreader account: The rest of you, who may have heard of “feeds” but been put off by … Read More
Who’s your mommy? Reviewing the excellent Mommy Blog
I’ve found the gold standard of writer’s blogs: The Mommy Blog. It’s been around a while, but in the past few months they’ve undertaken a redesign. The result is a terrific site that builds the writer’s and the book’s brand, creates and enhances community, and is just plain fun to explore. The site has so much content it could overwhelm … Read More
EnterPrize Business Plan Competition Kickoff
Monday, February 13, 2006 dejAVu Lounge, 2106 Penn Avenue in Pittsburgh’s Strip District Details here
Straight from the Customer’s Mouth: How Customer Testimonials Can Win Sales
From Startup Journal: “Winning Sales Through Customer Testimonials” by Sarah Needleman. Mr. Welsh recruited one of Expensewatch’s first customers, a director of finance at a Texas manufacturer, who had sent a complimentary email about its products. The executive presented a 20-minute speech, accompanied by an online demo Expensewatch created. About 75 participants called in. The conference calls are now done … Read More
Eyes on the EnterPrize: Pittsburgh Technology Council’s Business Plan Competition
Got a killer business idea? Need to put together your business plan? Enter the EnterPrize Business Plan Competition, sponsored by the Pittsburgh Technology Council and get all the tools you need, plus a chance at investment cash. From the website: Who will be the next EnterPrize winner?Someone with the next great technology business idea. Someone with a strong business plan. … Read More
Google vs. PayPal
From today’s Wall Street Journal, “PayPal Prepares for a Challenge from Google” (free feature): Long the Internet’s leading online-payments service, PayPal has a 24% market share of U.S. online payments, according to financial-institution consulting firm Celent LLC. PayPal, founded in 1998, boasts 96 million accounts with consumers who want to send payments online without revealing their credit-card or banking information … Read More
Geek Night the 45th
Pittsburgh geeks, unite!
Backdoor Web Design: Creating Websites Without Resorting to FrontPage
We received a request for a free site analysis this week, asking us to help debug a site built in Microsoft FrontPage and wouldn’t display correctly on a Mac. As it turned out…
“The Blog” panel discussion
Panel discussion hosted by the Pittsburgh Technology Council
Always Be Selling: Tips for small business sales
Sales tips for small business owners, building on the ideas in an article at Signal vs. Noise