If you’ve searched a site recently on Google, you may have noticed information about events or services appear to the right of your primary search results, or in expanded search results. These are Google snippets, and they are created by setting structured data in Google Webmaster tools. Google has simplified the process of creating snippets with their point-and-click tool, Data Highlighter. This service is free to use and is a great way to optimize your organic search results with Google. Continue reading
Seth Godin looks at retail promotion in the real world and online (“Powerful (and powerless) merchants“) and says that promotion techniques that we have become used to in offline retail don’t transfer well online.
When we shop in the real world, we take it for granted that end caps and promotions and speed tables and other interactions will not be there because they are in the direct interest of us the shopper, but because they were placed there by the retailer to help generate income. It’s a store, for goodness sake, of course they’re trying to maximize their income. … Online, where stores are more like tools than like stores, this behavior rarely transfers successfully. You bristle when Twitter starts inserting irrelevant tweets in the stream you see, because you didn’t ask for them.
One area online where this isn’t the case is search results. Search for “website design Butler PA” in Google, Bing, or Yahoo and the first results you’ll see on the page are paid results: ads. For many searches, you’re shown more paid results than organic results — that is, results that aren’t ads but are links to pages that are ranked as relevant to your search. Continue reading