Not sure why it’s important to have actual humans giving customer service over the telephone? Check out Get Human, “a consumer movement created to change the face of customer service.”
Continue Readingby Cynthia Closkey,
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It’s for you: Better telephone customer service
Feed me! Easy steps to checking favorite web sites
Feeds are excellent tools for managing the waves of information that the internet washes over us daily, but many people haven’t even heard of them. Eric Zorn of the Chicago Tribune provides a gentle introduction and detailed, step-by-step guide to setting up a feedreader account: The rest of you, who may have heard of “feeds” […]
Continue ReadingWho’s your mommy? Reviewing the excellent Mommy Blog
I’ve found the gold standard of writer’s blogs: The Mommy Blog. It’s been around a while, but in the past few months they’ve undertaken a redesign. The result is a terrific site that builds the writer’s and the book’s brand, creates and enhances community, and is just plain fun to explore. The site has so […]
Continue ReadingEyes on the EnterPrize: Pittsburgh Technology Council’s Business Plan Competition
Got a killer business idea? Need to put together your business plan? Enter the EnterPrize Business Plan Competition, sponsored by the Pittsburgh Technology Council and get all the tools you need, plus a chance at investment cash. From the website: Who will be the next EnterPrize winner?Someone with the next great technology business idea. Someone […]
Continue ReadingBackdoor Web Design: Creating Websites Without Resorting to FrontPage
We received a request for a free site analysis this week, asking us to help debug a site built in Microsoft FrontPage and wouldn’t display correctly on a Mac. As it turned out…
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